Organizations and plans
What it is
In CreaRack Pro, an organization is the unit of data isolation. Each company that uses the platform has its own organization, and all its data — racks, devices, maps, monitoring history, credentials — is fully separated from every other organization. You share the infrastructure, never the data.
What an organization holds
- Name and address — shown in reports and set during the Welcome Wizard (or later via Config → Company Data).
- Logo — used across the app and in printed output.
- Plan — the subscription tier, which defines the base modules.
- Extra modules — additional modules activated à la carte on top of the plan.
- Rack limit — a field on the organization’s record in the CreaRack admin panel. It is not enforced today: your organization can hold as many racks as it needs. The panel marks it “reserved for future plans”.
- Active status — an organization can be paused; users then see an informational page instead of the app.
Plans
CreaRack Pro has three plans. A plan is a bundle of modules, not a feature matrix:
| Plan | What it includes |
|---|---|
| Starter | Rack design essentials: the Rack Editor |
| Pro | Full network infrastructure management: Rack Editor + Network Maps + Network Management (Terminal) + Network Observatory |
| Custom | Pick individual modules à la carte |
Three modules are not part of any base plan and are always added as extras: Wireless Monitor, UPS Monitor, and Digital Signage. Any plan can be extended with any extra module.
There is no self-service billing or in-app upgrade today. Plans and extras are assigned by the CreaRack team — contact them to change your plan or activate a module.
Module gating
Your plan controls what you see and what you can reach:
- The top bar only shows buttons for active modules (Maps, Terminal, Observatory, Wireless, UPS, DSM).
- The URLs of inactive modules are blocked server-side, including their APIs.
- The Rack Editor is a core module: it is always enabled, on every plan.
If a module you expect is missing from your top bar, it is not active for your organization.
Plan defaults
A few operational defaults follow the plan. For example, automated backup retention defaults to 7 days on Starter and 30 days on Pro, unless the CreaRack team sets a custom value for your organization.
Data isolation
Each organization is a sealed space:
- Users only see data from their own organization.
- Lists, searches, and reports are filtered automatically.
- Data is never shared between organizations, by design.
Isolation is transparent: you just work with your data. Inside the organization, what each user can do depends on their role (Admin, Operator, Read Only) — see [[crearack—conceptos—usuarios-y-permisos]].
Related
- [[crearack—conceptos—que-es-crearack]] — what each module does
- [[crearack—conceptos—primeros-pasos]] — set up your organization on first login
- [[crearack—conceptos—interfaz-general]] — how gating affects the top bar
- [[crearack—conceptos—usuarios-y-permisos]] — roles inside an organization
- [[crearack—settings—user-management]] — managing your team
Véase también
- [[crearack—conceptos—que-es-crearack]]
- [[crearack—conceptos—primeros-pasos]]
- [[crearack—conceptos—interfaz-general]]
- [[crearack—conceptos—usuarios-y-permisos]]
- [[crearack—settings—user-management]]